Question 1

What is SellEzzy?

Accepted Answer

SellEzzy is an online store and digital catalogue builder built for Indian sellers who already sell on WhatsApp. You create a branded catalogue link, share it on WhatsApp or Instagram, and customers browse and order without you sending PDFs or photos one by one. No coding, no agency, no setup cost.

Question 2

How fast can I get started?

Accepted Answer

Most sellers go live in under 5 minutes. You log in with WhatsApp, pick a template from 50+ store types, add a few products, and your catalogue link is ready to share. No credit card needed for the 7-day free trial.

Question 3

Do I need a WhatsApp Business number?

Accepted Answer

No. SellEzzy works with your regular WhatsApp number. You just share your catalogue link in chats — your customers don't need anything special either, no app downloads, no signups.

Question 4

Do I need technical skills to use SellEzzy?

Accepted Answer

Not at all. If you can send a WhatsApp message, you can run a SellEzzy store. Everything works from your phone — adding products, sharing the catalogue, taking orders, and tracking inventory.

Question 5

Which businesses is SellEzzy built for?

Accepted Answer

SellEzzy supports 50+ store types — clothing boutiques, jewellers, footwear shops, electronics stores, gift houses, home decor, kirana stores, D2C brands, and wholesalers. If you sell products and use WhatsApp with customers, SellEzzy is built for you.

Question 6

Is there a free trial?

Accepted Answer

Yes. 7-day free trial with full features and no credit card. After the trial, plans start at ₹499/month (EzzyStart, billed annually). You also get a 14-day money-back guarantee on your first paid month.

Question 7

Does SellEzzy charge any commission on sales?

Accepted Answer

No. SellEzzy charges a flat monthly subscription. We never take commission or transaction fees on your sales — every rupee from your customer reaches you, minus standard payment gateway charges from Razorpay, UPI, or your bank.

Question 8

Will I get a GST invoice?

Accepted Answer

Yes. SellEzzy is built by Samurai Labs Technologies LLP, a GST-registered Indian company. You get a proper GST invoice every month, eligible for input tax credit.

Question 9

How is SellEzzy better than sending PDFs on WhatsApp?

Accepted Answer

PDFs are heavy, customers don't open them, and you can't update prices easily. SellEzzy gives you one link that's always live — customers tap, browse, see updated prices, and order directly. You also see who looked at what, so follow-ups are no longer guesswork.

Question 10

Can I share my catalogue on Instagram, Facebook, and Google Business too?

Accepted Answer

Yes. Your SellEzzy link works everywhere — WhatsApp Status, Instagram bio, Facebook posts, Google Business profile, even printed on visiting cards via QR code.

Question 11

Will my customers need to download an app?

Accepted Answer

No. Your customers just open your link in any browser on their phone. No app, no signup, no friction. They can checkout as guests if they prefer.

Question 12

Which payment methods can my customers use?

Accepted Answer

Your customers can pay via UPI, Razorpay, Cashfree, Paytm, all major cards, net banking, and Cash on Delivery. They can also confirm orders on WhatsApp without paying upfront if you prefer that flow.

Question 13

Is my data and my customers' data safe?

Accepted Answer

Yes. SellEzzy is encrypted, PCI-compliant, and hosted in India with 99.9% uptime. We never sell or share your customer data with third parties. You can export everything anytime in CSV format.

Question 14

Where is SellEzzy based?

Accepted Answer

SellEzzy is built in Bengaluru by Samurai Labs Technologies LLP, a DPIIT-recognised Indian startup. Our support team responds in English and Hindi over WhatsApp, and you can reach us at +91 88275 95110.

Frequently Asked Questions

Getting Started

Pricing & Trial

Selling on WhatsApp

Payments, Orders & Trust