SellEzzy Privacy Policy

SellEzzy (“we”, “our”, “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains what data we collect, why we collect it, and how we use it when you visit or use SellEzzy.

1. Information We Collect

a) Information You Provide Directly

  • Name, phone number, email address
  • Business name and store details
  • Product listings, catalog data, pricing, images, branding
  • Payment and billing details (processed via third parties)
  • Messages or support requests

b) Information Collected Automatically

  • IP address and approximate city-level location
  • Device type, OS, browser information
  • Pages visited, clicks, and usage patterns
  • Session duration and interaction data
  • Cookies and similar technologies

c) Data from Integrated Services

Includes limited technical data from WhatsApp Business, payment gateways (e.g., Razorpay), and analytics tools required for functionality. We do not access private WhatsApp conversations.

2. How We Use Your Information

  • Create and manage your account
  • Enable catalogs, orders, and checkout
  • Send updates and support responses
  • Improve performance and usability
  • Measure onboarding and conversions
  • Prevent fraud or misuse
  • Meet legal requirements

👉 We do not sell or rent your personal data.

3. Cookies, Analytics & Advertising

We use cookies and analytics tools to understand user behavior and improve experience. Our analytics stack includes:

  • Google Analytics 4 (including Google Signals, cross-device tracking, and remarketing features) — measures page visits, conversions, and onboarding funnels.
  • Google Tag Manager — container that loads and configures our analytics and advertising tags.
  • Meta Pixel (Facebook / Instagram) — receives page-view and conversion event data so we can measure ad performance and show relevant ads on Meta platforms. The Pixel sets first-party cookies (`_fbp`, `_fbc`) on your browser. We may share hashed identifiers (such as email or phone number) with Meta only when you provide them to us through a form.

You can manage these via Google Ad Settings, Meta Ad Preferences (facebook.com/adpreferences), browser cookie controls, or relevant opt-out add-ons.

4. Advertising & Remarketing

Ads are shown based on aggregated behavior across Google and Meta advertising platforms. We do not share sensitive or private data with advertisers. Identifiers used for remarketing (Meta `_fbp` / `_fbc` cookies, Google ad IDs) are first-party and respect your browser's tracking preferences.

5. How We Share Information

  • Service providers (hosting, analytics, payments)
  • Legal authorities if required
  • Business transfers (merger/acquisition)

6. Data Retention

We retain data only as long as needed for operations, compliance, or analytics, after which it is deleted or anonymized.

7. Data Security

We use SSL encryption, secure servers, and restricted access controls. No system is 100% secure.

8. Your Rights

  • Access, correct, or delete your data
  • Opt out of marketing
  • Control advertising preferences

Email: support@sellezzy.com

9. Children’s Privacy

SellEzzy is for users 18+. We do not knowingly collect minors’ data.

10. Changes to This Policy

Updates will be posted here. Continued use means acceptance of the updated policy.

11. Contact Us

Email: support@sellezzy.com

Phone: +91 88275 95110

Address: Bengaluru, Karnataka, India